Upgrading 2 contracts - worst experience ever

Item: Cell C
Rating: 1
Author: Beverley P

<p>Absolutely terrible, feedback is the worst, fixing a mistake, I did think that Cell C is a big company with a knowledge of customer service, No response on emails of the mistakes done, but did respond to mails when lookig to upgrade </p>

Helpful (0)

Replies (2)

Cell C's replyOfficial

14 Dec 2016, 08:40

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

Cell C's reply14 Dec 2016, 08:40

Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

Beverley P's updateReviewer Update

30 Dec 2016, 07:34

Please see my comment below. Thank you Moses Mo***eng, YOu are the best. Your service was outstanding

Beverley P's update30 Dec 2016, 07:34

Reviewer Update

Please see my comment below. Thank you Moses Mo***eng, YOu are the best. Your service was outstanding