Upgrades

I am so ****ed off with this company.<br> <br> I have done 2 upgrades and on both occasions the operator sends me the wrong sim card type instead of a nano sim they send me a micro sim. Whoever sets the deal together clearly does not know the specs for the mobile phones and correct sims.<br> <br> the first upgrade came with wrong sim and it took them 10 days to deliver me the new system<br> the 2nd upgrade the same issue, this time around after numerous calls and 7 days later, they tell me the order was never placed for the 2nd upgrades sim. I am so ****ed off. <br> <br> I have been speaking to the call centre agents and many of them give me wrong names, I asked the last guy Sizwe what his supervisors name is and he said he doesn't know how to spell his name, i had to point out to this guy to check their mailing contacts list on email to check the spelling.