TM
Tsholofelo M
1 reviews | Active since Nov 2023
19 Feb 2024, 18:00
Upgraded without consent
My contract was upgraded without my consent...CellC how do you upgrade a number without authorization? I did not confirm any upgrade. .please sort this out as soon as possible
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
19 Feb 2024, 18:03Dear Tsholofelo Malobola
Thank you for contacting Cell C.
We apologize for any inconvenience caused by the unauthorized upgrade to your contract. Your satisfaction is our top priority, and we take your concerns regarding this matter seriously.
Please provide us with the Cell C number in question so that our Team can investigate and assist accordingly.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We apologize for any inconvenience caused by the unauthorized upgrade to your contract. Your satisfaction is our top priority, and we take your concerns regarding this matter seriously.
Please provide us with the Cell C number in question so that our Team can investigate and assist accordingly.
Regards,
Cell C | TM
Best regards,
Cell C's reply19 Feb 2024, 18:03
Official
Dear Tsholofelo Malobola
Thank you for contacting Cell C.
We apologize for any inconvenience caused by the unauthorized upgrade to your contract. Your satisfaction is our top priority, and we take your concerns regarding this matter seriously.
Please provide us with the Cell C number in question so that our Team can investigate and assist accordingly.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We apologize for any inconvenience caused by the unauthorized upgrade to your contract. Your satisfaction is our top priority, and we take your concerns regarding this matter seriously.
Please provide us with the Cell C number in question so that our Team can investigate and assist accordingly.
Regards,
Cell C | TM
Best regards,
TM
Tsholofelo M's updateReviewer Update
20 Feb 2024, 10:11My cellphone number ***. Please sort this out urgently..
TM
Tsholofelo M's update20 Feb 2024, 10:11
Reviewer Update
My cellphone number ***. Please sort this out urgently..
Cell C's replyOfficial
20 Feb 2024, 11:21Good day,
Thank you for getting back to us.
Please note that we have escalated the matter to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Thank you for getting back to us.
Please note that we have escalated the matter to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Best regards,
Cell C's reply20 Feb 2024, 11:21
Official
Good day,
Thank you for getting back to us.
Please note that we have escalated the matter to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Thank you for getting back to us.
Please note that we have escalated the matter to our Team, and one of our friendly consultants will make contact with you within 24-48 working hours to provide assistance.
Regards,
Cell C | GN
Best regards,
TM
Tsholofelo M's updateReviewer Update
20 Feb 2024, 11:31My cellc number is ***
TM
Tsholofelo M's update20 Feb 2024, 11:31
Reviewer Update
My cellc number is ***
Cell C's replyOfficial
20 Feb 2024, 11:52Good day,
Noted, we'll be in touch.
Reegards,
Cell C | GN
Noted, we'll be in touch.
Reegards,
Cell C | GN
Best regards,
Cell C's reply20 Feb 2024, 11:52
Official
Good day,
Noted, we'll be in touch.
Reegards,
Cell C | GN
Noted, we'll be in touch.
Reegards,
Cell C | GN
Best regards,
Cell C's replyOfficial
28 Feb 2024, 11:24Dear Tsholofelo Malobola
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Best regards,
Cell C's reply28 Feb 2024, 11:24
Official
Dear Tsholofelo Malobola
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Best regards,