GS
Glenton S

1 reviews | Active since Jun 2011

11 Dec 2015, 05:18

Upgrade without my concent

A month ago you guys upgraded my contract without my concent, then you downgraded it again. Now when I call in to get an upgrade I am unable to do so. Please rectify this so I can upgrade my contract.

0
Replies (1)
Cell C
Cell C's reply11 Dec 2015, 08:06
Official
Hello Rosto,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter. Be assured this will be sorted.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,