RM
Riaan M

1 reviews | Active since Mar 2010

21 May 2016, 05:11

Upgrade with no approval of me

<p>So i had probelem not getting a LTE signal, i am out of my contract, so i went on the website and saw that my contract is now extended till 2018, when did i say i want to upgrade my contract, this is unacceptable and un called for i was on a Giga20 topup now i am on something else. i was not even told of this it just happened</p>

0
Replies (1)
Cell C
Cell C's reply23 May 2016, 10:15
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN