GR
Gerrit R
1 reviews | Active since Jul 2011
27 Dec 2019, 22:53
Upgrade useless and no service delivery
Useless service and no response and no resolution and no respect and lies all the time
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
28 Dec 2019, 14:13Good day Gerrit
Thank you for getting in touch. Please send us a brief description of your query, we would like to assist you.
^NT
Thank you for getting in touch. Please send us a brief description of your query, we would like to assist you.
^NT
Cell C's reply28 Dec 2019, 14:13
Official
Good day Gerrit
Thank you for getting in touch. Please send us a brief description of your query, we would like to assist you.
^NT
Thank you for getting in touch. Please send us a brief description of your query, we would like to assist you.
^NT
GR
Gerrit R's updateReviewer Update
28 Dec 2019, 18:44 Good day as per previous review on Hellopeter which has been ignored for 8 days now. I upgraded and your useless people sent my device to PRETORIA at some address even though my complete subscription and profile clearly states that I live in KRUGERSDPORP JOHANESBURG. How is this possible and get my device to me ASAP! I already reported Cell c to ICASA as well seeing that customers get ignored and have *********** staff. Cell c requested my ID and Cell number already to try and get information but that is a dead end and I've been transferred by the support center 6 times. How can a service provider send a complete department (UPGRADES) on a Christmas lunch and tell me to phone back another day????
GR
Gerrit R's update28 Dec 2019, 18:44
Reviewer Update
Good day as per previous review on Hellopeter which has been ignored for 8 days now. I upgraded and your useless people sent my device to PRETORIA at some address even though my complete subscription and profile clearly states that I live in KRUGERSDPORP JOHANESBURG. How is this possible and get my device to me ASAP! I already reported Cell c to ICASA as well seeing that customers get ignored and have *********** staff. Cell c requested my ID and Cell number already to try and get information but that is a dead end and I've been transferred by the support center 6 times. How can a service provider send a complete department (UPGRADES) on a Christmas lunch and tell me to phone back another day????