EL
Evette L

1 reviews | Active since Nov 2020

29 Sept 2021, 12:34

Upgrade refused

Of I could I would give them a zero * rating. I tried to upgrade my contract. Bearing in mind we have a contract with them since 2004. They refuse to upgrade it because of a credit score which I zero cos we have no accounts besides this cell phone account. Over the years we've been upgrading every 2nd year but now they refuse.

0
Replies (1)
Cell C
Cell C's reply29 Sept 2021, 13:29
Official
Hi Evette  

Thank you for contacting Cell C.

We have received your review regarding your upgrade request. To get any new credit, you are subjected to credit vetting to check on affordability as required by the credit acts.

^NZ