Upgrade of contract turned into two contracts

<p>This is my last resort.</p> <p> </p> <p>Situation:</p> <p> - I have a contract with Cell C</p> <p> - I upgraded when my contract expired</p> <p> - Somehow someone at cell c decided to open two contracts</p> <p> </p> <p>I've only just found out about this new number which is in my name - and after checking my bank statements I see that Cell C has been taking money off each month for BOTH contracts. </p> <p> </p> <p>I need it shut down NOW.</p> <p> </p> <p> - I've called Customer Care. Get told that I have to get an affidavit and go to Cell C office.</p> <p> - I get Affidavit and go to Cell C Canal Walk. Get told that they cannot do it in store and I have to email ********** <p> - I send all the paperwork to that email address and no reply. </p> <p> </p> <p>What does a person have to do to get some service around here?</p> <p> </p> <p>I cannot wait until all of this is over so I can move back to Vodacom again.</p>