Upgrade Issue

This is more disappointment than a complaint. I have been with Cell C for almost 6 years now. I had 5 contracts, but only left with for now, because 1 was no longer needed. I always do my best to pay my account on time.

Now I have a phone that is giving problems and I am 4 months away from my earliest upgrade date. It is not feasible for me to fix my phone if I am upgrading soon. Now I have requested to upgrade, and because my account is in good standing and I have 4 contracts I thought they would let me upgrade early at no cost, as I have done this in the past, or at least give discount on the upgrade. Instead I have to pay in almost R2000 to upgrade my contract. I don't have that kind of money and I would think that they would take in consideration the amount of contracts I have and the amount I spend every month on Cell C.

The way I feel now, I want to let all my contracts run to the end and then cancel and move them to a different network, because I can not believe that they can not give a better deal on 1 contract if I have 4 with them.