RD
Roual D

1 reviews | Active since Oct 2016

11 Sept 2019, 11:25

Upgrade Hell

Upgrade hell with Cell C! Every upgrade is an issue their favorite line is no stock on device, yet the devices keeps getting advertised in brochure and online, took the upgrade, but will have to wait until they have stock again. I was with Virgin mobile, and they even went as far as getting the needed device from one of their stores and having it delivered to me directly from the store as I live 2 hrs away from the closest stores. But it seems client service is not important to Cell C

0
Replies (4)
Cell C
Cell C's reply11 Sept 2019, 11:41
Official
Good morning Roual

Apologies for the inconvenience caused by this,.

A follow up has been sent to our upgrades department for a device to be sourced from one of our branches.
Feedback will be provided as soon as possible.

Regards
DA
RD
Roual D's update11 Sept 2019, 12:43
Reviewer Update
Need update on this asap please, on previous issues I was promised updates and feedback but never got them, I this cannot be sorted I should maybe just move all 3 my contracts to subscriber that is willing to assist...
RD
Roual D's update11 Sept 2019, 16:14
Reviewer Update
No update yet, just what one comes to expect from Cell C
RD
Roual D's update12 Sept 2019, 15:36
Reviewer Update
No reply yet.....