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SW
Sonja W

1 reviews | Active since Oct 2009

12 Oct 2018, 11:51

Upgrade gone bad

Poor

0
Replies (8)
Cell C
Cell C's reply12 Oct 2018, 11:57
Official

Good morning Sonja

We will get one of our team members to assist with this matter. Apologies for the poor service you have experienced.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply16 Oct 2018, 15:52
Official

Thabisile confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,

SW
Sonja W's update17 Oct 2018, 18:00
Reviewer Update
Please email me again on updated email address thank you.
Cell C
Cell C's reply18 Oct 2018, 10:29
Official

Noted, Thabisile has been in contact with you.

Regards

Cell C | PN

Best regards,

SW
Sonja W's update18 Oct 2018, 10:37
Reviewer Update
Thank you have been contacted query still open
Cell C
Cell C's reply25 Oct 2018, 12:42
Official
Yes, Thabisile confirmed that she contacted you and provided details of the query and you advised that you will make a decision and revert back to her.

Regards
Cell C | PN

Best regards,

SW
Sonja W's update25 Oct 2018, 13:17
Reviewer Update
Yes now we await feedback from insurance
SW
Sonja W's update31 Oct 2018, 10:06
Reviewer Update
Thank you Thabisile for your excellent service at cell C.