Upgrade fail and CCD complaints

I am superbly unhappy with the service I am NOT getting from CellC. I've been with CellC for over 12 years, but I'm afraid I will not be a customer much longer.<br> Customer with nr *** upgraded through CCD on 27.05.15.<br> <br> I wanted to request recording of the call made - I am disputing the upgrade package that was done - I was promised by the consultant that the package will be 20GB @ R199 per month including a MIFI router. I am currently only on a Smartdata 3gb topup package @ 190.84.<br> <br> After 2 and half months, 7 customer \care"calls"