Upgrade Delivery Follow-up

Tebogo at Cell C Retention I'm not sure how you booked my delivery for my upgrade, but I've just called courierit and on the waybill, the contact is unknown. Apparently the courier tried to deliver yesterday, but was unsuccessful. I was at home the entire day so I'm not sure where they tried to deliver to. Your follow-up department seems to be non-existent so I can't even inquire about my delivery or which details are on the waybill.

I would really like feedback on this. How does one send out a delivery without proper contact details. Waybill CELLC***0

On the retention agreement there is a Home Telephone No. ***. I have no idea who's number that is. My number, the number that I have upgraded is listed as a relatives number. WTH?

Please can you get delivery sorted asap. Thanks