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SIBUSISO N
1 reviews | Active since Oct 2012
27 Aug 2016, 21:19
Upgrade Contract
<p>Today I went for an upgrade at Westwood Mall, Durban. I was given ZTE WI-FI Router(R699), they were out of stock for Huawei Router (R999). Monthly payment of R129.I would like to know is this correct to get charged connection fee pf (R199). The reason I am enquiring about this is that on my outgoing contract I was not charged for connection fee, I would really like to get clarity on this.</p>
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Replies (2)
Cell C's replyOfficial
29 Aug 2016, 07:37We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Aug 2016, 07:37
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
31 Aug 2016, 10:02Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply31 Aug 2016, 10:02
Official
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,