RV
Rene V
1 reviews | Active since Dec 2015
09 Sept 2021, 10:22
Upgrade canceled
I have been with them for 7 years each time I upgrade 2years and this year they let me know its time for upgrade and we did everything, the contract picked a phone.
They did not have stock so ordered the phone and been 3 months now. Phoned yesterday to hear if they know when they will recieve stock. And they just canceled my upgrade.
Did not let me know nothing.
Why they canceled my upgrade is due to I have bad credit but 2 years ago I upgraded. Its not a new contrat and its not alot more money its like R50 more . I have been paying my cell c every month on time. They just cant say yes you can upgrade give a contract and just canceld it.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
09 Sept 2021, 11:59Hi Rene
We apologize for the manner in which this matter was handled, we'll refer this to our upgrades team for assistance.
You will be contacted.
^PN
We apologize for the manner in which this matter was handled, we'll refer this to our upgrades team for assistance.
You will be contacted.
^PN
Best regards,
Cell C's reply09 Sept 2021, 11:59
Official
Hi Rene
We apologize for the manner in which this matter was handled, we'll refer this to our upgrades team for assistance.
You will be contacted.
^PN
We apologize for the manner in which this matter was handled, we'll refer this to our upgrades team for assistance.
You will be contacted.
^PN
Best regards,
RV
Rene V's updateReviewer Update
10 Sept 2021, 10:36Thanks. Hope to hear soon form you guys
RV
Rene V's update10 Sept 2021, 10:36
Reviewer Update
Thanks. Hope to hear soon form you guys
RV
Rene V's updateReviewer Update
13 Sept 2021, 11:08Hi I have not recieved any phone call from Cell C. So please can I have feed back on my problem
RV
Rene V's update13 Sept 2021, 11:08
Reviewer Update
Hi I have not recieved any phone call from Cell C. So please can I have feed back on my problem