1 reviews | Active since Apr 2015

14 Dec 2016, 13:21

Upgrade but then ****ty service

<p>I have upgraded a week ago. Everyday i phone to hear if the stock has arrived. Today i asked on the online help if the stock has arrived and they said yes it has and the orders will be sent out today...</p> <p> </p> <p>YANGA (LISTENING)<br /> YANGA: HI, MY NAME IS YANGA. HOW MAY I HELP YOU? <br /> WALTER LAUBSCHER: GOOD DAY YANGA. <br /> WALTER LAUBSCHER: WE SPOKE EARLIER ABOUT THE HUAWEI P9 LITE <br /> WALTER LAUBSCHER: CAN YOU CONFIRM IF THE STOCK CAME IN PLEASE? <br /> YANGA: YES WE JUST RECIEVED INFO THAT STOCK HAS ARRIVED AND ORDERS ARE BEING SENT OUT <br /> WALTER LAUBSCHER: SO I WILL GET MY PHONE TOMORROW THEN? <br /> YANGA: CAN NOT CONFIRM THAT PLEASE CALL INTO 084145 OPTION 2 TO FOLLOW UP ON YOUR ORDER <br /> WALTER LAUBSCHER: OKAY WILL PHONE JUST NOW. THANK YOU VERY MUCH</p> <p> </p> <p>Half an hour I phoned as Yanga requested and then they say that there is no stock and will only get stock in next week...who should i trust? When will I ever get my Phone?</p>

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Replies (1)
Cell C
Cell C's reply14 Dec 2016, 13:57
Official

Thank you for posting to us.

We have requested one of our consultants to follow up on this matter and assist.

Do expect communication .

Regards

Cell C | PN