FH
Francois H

1 reviews | Active since Jan 2020

15 May 2020, 18:17

Upgrade

Good day. I have done an upgrade on Monday. Still to this point no one phoned me to say when my phone will be delivered. 5 days?????????????

0
Replies (4)
Cell C
Cell C's reply15 May 2020, 18:53
Official
Good day Francois Holtzhausen 

Thank you for reaching out to us. We really appreciate your loyalty. 

The delivery takes 3-7 working days. We are currently experiencing the backlog delivery due to the lockdown. 

^NT  
FH
Francois H's update18 May 2020, 08:31
Reviewer Update
Good day, Can you please check for me if my phone went out for delivery. I need to make arrangements to be at home to get it. Thanks
FH
Francois H's update18 May 2020, 11:29
Reviewer Update
I have manage to get hold of your follow up service after days, today is day 6 after doing the upgrade, now they telling me that the phone has not even been released from the warehouse fro delivery, and you promote 3 to 7 working days?????????????????????????
Cell C
Cell C's reply18 May 2020, 11:43
Official
Good day Francois Holtzhausen 

We apologies for the delay. As advised, we  are currently experiencing the delivery backlog due to the lockdown. 

^NT