1 reviews | Active since May 2009
Upgrade Assistance Sucks!!!! Refusal to help
<p>Billed the incorrect amount when upgrade was done in the store.</p> <p>Given incorrect details about contract</p> <p>Failure to assit, and refusal of store manager to take my call</p> <p>Been ********** and treat unfairly!!!!</p> <p>Been called to come into the store as the cannot help me on the phone???</p> <p>Wassap budle pro-rated on day upgrade was activate, however balance remains the same and amount gets billed on current balance owing on account</p> <p>Line was suspended without been informed from the store</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
As per communication, Moses will be in touch.
Regards
Cell C | PN
As per communication, Moses will be in touch.
Regards
Cell C | PN
Moses confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Moses confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
