MB
Mariette B

1 reviews | Active since Aug 2018

04 Aug 2021, 16:42

Upgrade Approved - NO DEVICE RECEIVED

I upgraded on the 26 July'21 Before I upgraded I asked the agent if they have stock of the device, I was ensure that they have 400 in stock. Till today 4 August21 I still haven't received my device and was already billed for it :( This service is pathetic!

0
Replies (5)
Cell C
Cell C's reply04 Aug 2021, 16:56
Official
Hi Mariette

Kindly advise which device you are waiting for? 

^PN

Best regards,

MB
Mariette B's update04 Aug 2021, 16:59
Reviewer Update
Samsung A32 with the watch
Cell C
Cell C's reply04 Aug 2021, 17:06
Official
Unfortunately, we don't the Samsung A 32 at the moment and we are unable to confirm the ETA as yet. Apologies for the inconvenience casued.

^PN

Best regards,

MB
Mariette B's update04 Aug 2021, 17:45
Reviewer Update
NOT Acceptable as I specifically check with the agent for stock and she confirmed it!!!
Cell C
Cell C's reply05 Aug 2021, 08:21
Official
Hi Mariette 

It is as advised above, however, once stock has been received, then the device will be sent to you.

^MP 

Best regards,