1 reviews | Active since Jul 2017

22 Jan 2025, 11:23

Upgrade

I'm fed up calling Cellc after according to them I was almost R9000 in arrears, my phone was never cut off, I've send every month pop. According to them I was for 3 months in arrears, it gives me a payment for almost R3000 a month. How. Now I'm struggling to upgrade because of them. Everytime I must sort it out with customer service without any help. If it was my fault, by all means. But it's not my fault

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Replies (4)
's update22 Jan 2025, 12:05
Reviewer Update
Number: *** or ***
's update22 Jan 2025, 13:56
Reviewer Update
The main thing your personal don't know what to do, give them training. I'm done, one say this then the other one said something different. So if the come to a conclusion let me know
's update22 Jan 2025, 14:24
Reviewer Update
Your customer service is telling me now it's on the LG velvet. that phone was upgraded 4 years ago, and the number ***was never mine
's update23 Jan 2025, 06:35
Reviewer Update
You ask for relevant documents, can you tell me what documents, bank statements is not going to help. Because I'm paying the account via eft. According to you it's the LG Velver that's in arrears, please go and check on your system, I've upgraded the LG with the Samsung S20 FE. Must I do your work for you or what. Your service is pathetic