KR
Kevin R
1 reviews | Active since May 2010
10 Dec 2015, 06:08
Upgrade
Hi, A few months ago my contracts has expired and last week Wednesday I went through the process of upgrading both my contracts. The Sales consultant told me the expected delivery was 2-10 days. Yesterday I called the followup and upgrades department to obtain more information on the delivery. <br> The call center consultant (In followup department) checked the information for me and advised me that my upgrades are not been showed, I was transferred to the upgrades and was told the same. <br> <br> This is so unprofessional and a waste of time.
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Cell C's replyOfficial
10 Dec 2015, 07:29Hello tackr1,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Dec 2015, 07:29
Official
Hello tackr1,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,