GM
Gugu M

1 reviews | Active since Jul 2022

12 Jul 2022, 10:54

UPGRADE

I did an upgrade to a Samsung A73 I think 3 weeks ago and till today I have not yet received my device. I was adviced that it will be delivered in 7 days but guess what, It has been 3 weeks or so. My upgrade number is ***. My ID number is ***3****3

0
Replies (6)
GM
Gugu M's update12 Jul 2022, 12:45
Reviewer Update
Funny enough is that I called in last week to do device change and the Consultant advised me that I cannot do a device change hence my device has been dispatched to me and should receive it in a weeks time. So now what is the way forward because I need a device ASAP.
Cell C
Cell C's reply12 Jul 2022, 13:30
Official
Would you like us to have our Sales Consultants contact you to offer a different package/Device? 

^MP
GM
Gugu M's update12 Jul 2022, 14:00
Reviewer Update
Yes please and can I receive the device this week as I do not have a cell phone as I am using my husband's phone. My number is ***
Cell C
Cell C's reply12 Jul 2022, 15:00
Official
Was this a new contract or an upgrade? 

^MP 
GM
Gugu M's update12 Jul 2022, 17:01
Reviewer Update
UPGRADE
Cell C
Cell C's reply12 Jul 2022, 19:31
Official
We have submitted your request.

^NH