PS
Patrys S
1 reviews | Active since Oct 2019
14 Oct 2019, 09:33
Upgrade
I have been trying to upgrade my contract with Cell C. However I have been sent from customer care to legal department and back and forth the whole time. They can't update my credit score because my account is in arrears which is not the case. I have been upgraded every second year since I joined cellc in 2011. Can somebody please help me to sort this out otherwise I do t have any option but to cancel my four contracts
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
14 Oct 2019, 10:01Good Morning Patrys
Thank you for contacting us regarding your upgrade.
The matter has been escalated and our team will call you to assist.
^NS
Thank you for contacting us regarding your upgrade.
The matter has been escalated and our team will call you to assist.
^NS
Cell C's reply14 Oct 2019, 10:01
Official
Good Morning Patrys
Thank you for contacting us regarding your upgrade.
The matter has been escalated and our team will call you to assist.
^NS
Thank you for contacting us regarding your upgrade.
The matter has been escalated and our team will call you to assist.
^NS
PS
Patrys S's updateReviewer Update
20 Oct 2019, 19:59Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service
PS
Patrys S's update20 Oct 2019, 19:59
Reviewer Update
Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service
PS
Patrys S's updateReviewer Update
20 Oct 2019, 20:00Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service.
PS
Patrys S's update20 Oct 2019, 20:00
Reviewer Update
Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service.
PS
Patrys S's updateReviewer Update
20 Oct 2019, 20:01Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service.
PS
Patrys S's update20 Oct 2019, 20:01
Reviewer Update
Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service.
PS
Patrys S's updateReviewer Update
20 Oct 2019, 20:02Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service.
PS
Patrys S's update20 Oct 2019, 20:02
Reviewer Update
Nobody contacted me yet and I checked I still have the same problem. Pathetic service is all I can say. I will have to cancel all four my co tracts since I cant upgrade as I will have to go to another supplier. I have no choice. Yet again pathetic service.