MM
MICHéLE MOSES

1 reviews | Active since May 2012

16 Jul 2018, 09:06

Upgrade

I sent an email to Cell C on 30/5?2018 & 02/07/2018 regarding my upgrade. I am enquiring if they have the NOKIA 9 for me. On 30/05/2018,I received email stating that my enquiry was sent to Customer Services for attention. I am still waiting for the reply. I specifically want my reply via email as I prefer my proof for references. My 5 contacts are up to date with payment which is not of small amount. I hope they will reply now.

0
Replies (2)
Cell C
Cell C's reply16 Jul 2018, 09:31
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will follow up on this matter and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply16 Jul 2018, 15:58
Official

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,