1 reviews | Active since Oct 2016

04 Sept 2017, 08:50

Upgrade

I have been a client at cell c for about 12-14 years. now with this upgrade I must hear that because my payments get received between the 2-4 of each month (via EFT) the will not honer my upgrade as they now only accept payments before the 30th of each month . and been a contractor that is not always possible to funds available on the 30th sometimes my account is paid in advance it has happened that the account gets paid late but that is few and far between

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Replies (2)
Cell C
Cell C's reply04 Sept 2017, 09:19
Official

Good morning Richard

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply05 Sept 2017, 09:26
Official

Theodorah confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,