pS
preshendra S
1 reviews | Active since Nov 2012
03 Nov 2016, 11:51
Upgrade
<p>Been trying to upgrade my contract from the 30/10/2016 and have been to 4 stores on the east rand and all of them state that they have no stock of the product. They go as far as stating they will recieve stock the next day but have been phone these stores everyday and they again state no stock and will recieve it tomorrow. why advertise a product when you do no have stock </p>
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Replies (5)
Cell C's replyOfficial
03 Nov 2016, 11:58We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Nov 2016, 11:58
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
03 Nov 2016, 15:23Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Nov 2016, 15:23
Official
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
pS
preshendra S's updateReviewer Update
03 Nov 2016, 15:42Hi yes Derrick has contacted me and was contacted by upgrade dept. And they can help me with upgrade and then I have to wait till Cell c get stock of the item which a time frame cannot be specified. So whats the point in doing the upgrade when you still have to wait for the phone
pS
preshendra S's update03 Nov 2016, 15:42
Reviewer Update
Hi yes Derrick has contacted me and was contacted by upgrade dept. And they can help me with upgrade and then I have to wait till Cell c get stock of the item which a time frame cannot be specified. So whats the point in doing the upgrade when you still have to wait for the phone
pS
preshendra S's updateReviewer Update
04 Nov 2016, 08:53Must say Cell C has a dont care attitude to there customers.
pS
preshendra S's update04 Nov 2016, 08:53
Reviewer Update
Must say Cell C has a dont care attitude to there customers.
Cell C's replyOfficial
09 Nov 2016, 15:09Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Nov 2016, 15:09
Official
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,