VS
Vuyani S
1 reviews | Active since Mar 2023
06 Apr 2024, 11:14
Update ITC information
Cell C frustrates me. They still haven't updated ITC information. This is after I sent them my paid up letter and proofs of payment of my debt. Their social media manager is useless as well last week she called me and asked for the paid up letter and proof of payment and she hasn't updated me on the progress of her investigation of the matter. I'm sick and tired of this situation. I have been sending Cell C paid up letters and proofs of payment since last year. They suck.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
06 Apr 2024, 11:53Dear Vuyani Sabalela,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration you've experienced. We understand the importance of having accurate ITC information and the inconvenience this has caused you. Please note that your request is being actioned and the matter will be resolved as soon as possible.
Regards,
Cell C | GN
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration you've experienced. We understand the importance of having accurate ITC information and the inconvenience this has caused you. Please note that your request is being actioned and the matter will be resolved as soon as possible.
Regards,
Cell C | GN
Best regards,
Cell C's reply06 Apr 2024, 11:53
Official
Dear Vuyani Sabalela,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration you've experienced. We understand the importance of having accurate ITC information and the inconvenience this has caused you. Please note that your request is being actioned and the matter will be resolved as soon as possible.
Regards,
Cell C | GN
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration you've experienced. We understand the importance of having accurate ITC information and the inconvenience this has caused you. Please note that your request is being actioned and the matter will be resolved as soon as possible.
Regards,
Cell C | GN
Best regards,
