Up to bull****

Worst experience ever Very unhappy customer firstly I was have a *****ly upgraded on my account .I was told to send in documents which was done Then was told the line wil be canceled which was not only when I did go into a cellc store do I find out it was not canceled and I'm paying for a line that I am not using them go to do a upgrade cos I have 2 lines only to be told my credit status to be blocked cellc galleria had email the credit department it has been 2 week n stil no response from that department. I've been a cellc customer for 10 years ,mind u I was not informed about the credit vetting been blocked which wil effect my rating has a whole so if the is a manager or someone that knows how to do their dam job sort the **** out and get in contact with me .. ps the person o spoke to on galleria whom is trying to help me is Tryon