Unwarranted suspension of service

Item: Cell C
Rating: 1
Author: Quentin S

I have a credit of 94 minutes airtime, 580 sms and my account has NEVER been in arrear. I have 0mb data but don't need their data. BUT they nonetheless SUSPEND my outgoing calls. the only way I can get the service reactivated is to but data THAT I don't want or need. the call centre couldn't care to listen to my needs. DREADFUL!!! n I can't wait to move to another service provider

Helpful (0)

Replies (1)

Cell C's replyOfficial

03 May 2016, 12:39

Thank you for posting to us.

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's reply03 May 2016, 12:39

Official

Thank you for posting to us.

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN