QS
Quentin S
1 reviews | Active since Feb 2011
23 Apr 2016, 19:07
Unwarranted suspension of service
I have a credit of 94 minutes airtime, 580 sms and my account has NEVER been in arrear. I have 0mb data but don't need their data. BUT they nonetheless SUSPEND my outgoing calls. the only way I can get the service reactivated is to but data THAT I don't want or need. the call centre couldn't care to listen to my needs. DREADFUL!!! n I can't wait to move to another service provider
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Cell C's replyOfficial
25 Apr 2016, 07:25Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply25 Apr 2016, 07:25
Official
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN