KC
Kelvin C
1 reviews | Active since Jul 2018
23 Dec 2020, 21:59
Untraceable debit orders from Cellc
Cellc has been debiting my account but failing to allocate the debit order. Are they not *****ing from me? It's quite ********* for such an established company to be *****ing from me. Even though I had defaulted payments due to the Covid lockdown challenges and the financial difficulties Covid brought, Cellc has exhibited unprofessional and unkind attitude towards me the customer that when they debit, tthe funds are not allocated and they refuse that it never reflected yet. There's a R2523. 83 in October and another R350 in first December 2020. Both are yet to be resolved. Is Cellc really serious with business?
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Cell C's replyOfficial
24 Dec 2020, 08:30Good day Kelvin
Thank you for contacting us.
The payment has been received and allocated. However, the account is still in arrears.
^NT
Thank you for contacting us.
The payment has been received and allocated. However, the account is still in arrears.
^NT
Best regards,
Cell C's reply24 Dec 2020, 08:30
Official
Good day Kelvin
Thank you for contacting us.
The payment has been received and allocated. However, the account is still in arrears.
^NT
Thank you for contacting us.
The payment has been received and allocated. However, the account is still in arrears.
^NT
Best regards,