MH
Mark H

1 reviews | Active since Jul 2016

13 Feb 2017, 14:44

Unsolicited marketing SMSes

<p>I get Cell C junk SMSes on a daily basis even though I have registered on the DMA opt out list and have explicitly removed permission for them to market to me when signing up. The idiot on the phone in call centre the last time I called clearly added me to the lists since I received not marketing from them prior to that.</p> <p> </p> <p>DO NOT CONTACT ME!!!!! JUST REMOVE ME FROM THE LIST!!!</p> <p>DO NOT CONTACT ME!!!!! JUST REMOVE ME FROM THE LIST!!!</p> <p>DO NOT CONTACT ME!!!!! JUST REMOVE ME FROM THE LIST!!!</p> <p>DO NOT CONTACT ME!!!!! JUST REMOVE ME FROM THE LIST!!!</p> <p>DO NOT CONTACT ME!!!!! JUST REMOVE ME FROM THE LIST!!!</p> <p> </p>

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Replies (8)
Cell C
Cell C's reply13 Feb 2017, 14:51
Official

We will ensure that your details are removed from the list as per your request.

Regards

Cell C | PN

Cell C
Cell C's reply14 Feb 2017, 08:02
Official

Skhumbuzo could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

MH
Mark H's update14 Feb 2017, 10:11
Reviewer Update

Duh.

Do you perhaps think that someone didn't read what I wrote originally?

FIVE TIMES? IN CAPS?

Cell C
Cell C's reply14 Feb 2017, 10:23
Official

Hi Mark

The consultant read your review, however in order to process your request the consultant must verify your details telephonically for security purposes.

Regards

Cell C | PN

MH
Mark H's update14 Feb 2017, 10:25
Reviewer Update

*******. My detail were not verified before he put me on the marketing list without permission.

I believe that is *******. Best you reverse that and fix your messed up processes.

Cell C
Cell C's reply14 Feb 2017, 10:40
Official

Hi Mark

He did not put you on the marketing list and he is simply trying to help you.

Regards

Cell C | PN

MH
Mark H's update14 Feb 2017, 10:46
Reviewer Update

You just spammed me again.

Take me off.

Cell C
Cell C's reply15 Feb 2017, 12:51
Official

As per feedback, your details has been removed from the list.

Regards

Cell C | PN