SF
Steven F

1 reviews | Active since Mar 2009

29 Jul 2016, 02:06

unsolicited marketing

<p>Received text msg. "OTP number:********. Your Cell C contract is almost approved. Please call 084 151, option 1, if you did not apply. Cell C"</p> <p>I did not apply for a contract and you constantly spam me with marketing texts. Seems I am not the only one with this. What marketing ploy is this and why should I now waste my time contacting 084 145?</p>

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Replies (3)
Cell C
Cell C's reply29 Jul 2016, 05:46
Official

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

SF
Steven F's update29 Jul 2016, 11:12
Reviewer Update

thank you for the quick response and the update. Probable ID theft.

SF
Steven F's update29 Aug 2016, 14:30
Reviewer Update

Good day, I have been liaising with Patrick Mphuti via email since the 29 July but for the last 2 weeks when requesting feedback to the status of the issue, I have been ignored. Please advise to the status of the case. Thanks