WM
W.I Mostert
1 reviews | Active since Jan 2015
28 Feb 2024, 07:27
Unsolicited Enquiries from Cell C
I discovered that Cell C did an enquiry on my name without my knowledge. I don't have any Cell C accounts and I don’t want. I found out when I received my Clear Score credit report and I noticed that my score had slightly dropped from previous months. Every enquiry from a service provider pushes your score down so I was annoyed. In terms of the POPI ACT service providers may not do enquiries without your knowledge so technically Cell C have broken the law.
Helpful (0)
Replies (3)0
Replies (3)Cell C's replyOfficial
28 Feb 2024, 08:27Dear W.I Mostert
Thank you for contacting Cell C.
When was the inquiry done on your profile?
Regards
Cell C | MP
Thank you for contacting Cell C.
When was the inquiry done on your profile?
Regards
Cell C | MP
Cell C's reply28 Feb 2024, 08:27
Official
Dear W.I Mostert
Thank you for contacting Cell C.
When was the inquiry done on your profile?
Regards
Cell C | MP
Thank you for contacting Cell C.
When was the inquiry done on your profile?
Regards
Cell C | MP
WM
W.I Mostert's updateReviewer Update
28 Feb 2024, 08:57Good day. Unfortunately Clear Score only states the month of February and no exact date is given.
WM
W.I Mostert's update28 Feb 2024, 08:57
Reviewer Update
Good day. Unfortunately Clear Score only states the month of February and no exact date is given.
Cell C's replyOfficial
28 Feb 2024, 10:01We apologize for the effects of what transpired.
Our team will be in touch to advise on the matter.
Cell C | MP
Our team will be in touch to advise on the matter.
Cell C | MP
Cell C's reply28 Feb 2024, 10:01
Official
We apologize for the effects of what transpired.
Our team will be in touch to advise on the matter.
Cell C | MP
Our team will be in touch to advise on the matter.
Cell C | MP
