Unsatisfied Customer Service

<p>On March the 27th 2017 I received 100mb of data and about 7am the same morning the data disappeared. I called Cell C customers at about 8:30am and I was told by the agent that one of the team members will be in contact with me. Later that day I received a text from Cell C telling me that they are investigating the matter. A day later I received another text stating that they are only able to investigate the matter the following month. I called Cell C customers service and the agent I spoke to could not make me understand the reason for the text up until I spoke to a team leader. Unfortunately I did not get his name but he advised me that he will contact me 2 weeks later to provide me feedback. 2 weeks past and no one contacted me, I called back on the 12th of April and I was advised by the agent that he is unable to assist me due to the fact that it is not yet 14 working days, I advised the agent that I was not informed about 14 workings days and that the team leader was going to contact me personally which did not happen, I was advised again that they will contact me by the Monday. I called back on the 24th of April and they provided me with the same information they gave me the first time I called, I spoke to the team leader Michael and he advised me that he will log an investigation again and he will contact me within 24hours as on that day I purchased R30 worth of airtime and with in minutes my airtime disappeared again. I advised Michael that I will give them up until the Friday the 28th to contact me regarding feedback and up until now no one has contacted me. I am highly unhappy due to the fact that no one has contacted me in anyway to advised me what is going on and as a customer I don't think cell c is treating there customers fairly in anyway.</p>