UNSATISFIED CUSTOMER

<p>1. Took my phone for repairs and I was happy that it took half the time that was given (6 weeks) but reaslised that they did half the job as well. Now i can only charge my phone when the power off ONLY! Is this fair that i have a phone that i can only CHARGE when the power is OFF? I pay the full monthly premium only to get half the service.</p> <p>2. They took off my screen protector (not the plastic one) and after working on my phone, they did not put it back. The issue with my phone is that it could not charge at all, it had nothing to do with the screen. When any protection is removed and that part gets damaged, who should pay for the damage? I had a screen protector and the phone came back without one, why?</p> <p>3. When i left my phone at the shop, i gave my husband's number as contact and nobody contacted me until i sent my husband to take in the Tablet because it also had issues. Therefore no one contacted me to let me know to collect my phone. I have a contract, which means Cell C has all my other contact details (work tel, e-mail, etc) so if i didnt have a problem with my Tablet i wouldnt even know that my phone is ready for collection.</p> <p>4. The tablet is going for repairs for the second time now and in less than a year my contract will be over with Cell C, so im not happy because it definitely looks like it has a problem that i will be left with long after the contracts end. As a customer my concern is how many repairs should a Tablet/cellphone have before a service provider steps in an offer a permanent solution? Must i suffer like this and always keep my fingers crossed that i get no more issues with it?</p>