Unsatisfied customer
I haven't even started my contract with Cell C and service is already none existent...
I have been trying to get my phones since the 01/08/2019. If I didn't phone in on the 02/08/2019 I wouldn't have know in the first place that they are waiting for shipment to arrive and are short stocked.
I keep geting empty promises...
I contacted the customer care this morning. I was advised I will receive my phones today, I received sms's stating this too.
Just before 17:00 I contacted the customer care again to inform them I haven't received the phones yet and they advised it still shows delivery today. It is now almost 18:00 and I know I am not receiving the phones anytime now...
I can't take off another day to collect the phones. I was advised to be at home the whole day, which I did and nothing!!!
Apologies for the late response. Our records indicate that your query logged on Facebook has been responded to.
Regards
DA
Best regards,
Apologies for the late response. Our records indicate that your query logged on Facebook has been responded to.
Regards
DA
Best regards,
