HV
HLS V

1 reviews | Active since Jun 2015

14 Dec 2022, 15:22

UNSATISFACTORY TREATMENT BY CELL C

Dear Sir/Madam

CONSUMERS/CLIENTS/DEBT REVIEWERS BEWARE!! FOR YOUR NEXT UPGRADE

I hereby would like to complain once again after being treated like a ******** being a loyal payee client for 18 years and due for a 10th upgrade on my 18 year old contract number.

I hereby will have to express my personal business too because it seems a huge problem being a good client degraded to a very bad client.with Cell C.

In 2017 as a single breadwinner working 14 years for a Company who did not really care about annual proper increases to survive the next year I had to go onto debt review to breathe BUT my phone bills were paid promptly. In 2020 I went onto ill health pension, not much benefits. The debt review company was informed with the neccessary documents but they did not do their work properly and most issues landed up insurance related or with arrangements. Transunion never updated my profile for years result I am a bad person. I think blacklisted would have been better the same scenario just then stopped with payments.

Now it seems that after 18 years I cannot even upgrade normally...2 years ago it was no problem, they even phoned me to upgrade....wow I've tried with devices without devices...no luck. Only offer is a month to month. Sim only....really. Anyway, I will terminate this 18 year old number and contract on the 15th December and throw the sim card away. Ciao Cell C

Am sure there are more blacklisted debt review clients with Cell C and am not the only one whereas the system blocked me to prevent an upgrade sfter trying several times. And why do Cell C advertised NO CONTRACT...NO CREDIT CHECKS...MONTH TO MONTH....is it for the buddies only?

So thank you for your kind services over the years. Keep your upgrade not needed anymore. MTN has come to my rescue.

Kindest regards Lynette Steyn

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