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gertiet T

1 reviews | Active since Apr 2013

28 Dec 2021, 10:38

Unsatisfactory service from Cell C

it is time to get a new phone and i am having trouble with cell c. I always pay with a debit order and now they are saying I owe 688rand from 6mths ago. this is impossible because cell c say i m fully paid up/ surely if i owed money they would have closed my account. Went to fnb and they say i am fully paid up. i need a new phone desperately and hello pete doesnt seem to help me either. what can I do to get help. They say my account is throughABSA. Never been to ABSA in my life.

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Replies (1)
Cell C
Cell C's reply28 Dec 2021, 12:27
Official
 Good day Gertiet

Thank you for letting us know about this.

Your feedback helps us. 

We are looking into this issue and hope to resolve it promptly and accurately. 

^YM