Unsatisfactory service

I canceled my contract 27-06-2021, with 30 days notice the cancelation took place 27-07-2021.

I called the call center in July to find out how much I needed to pay for all three contracts at the end of July. Please can you pick up the call recordings - I called from *** and used my self service pin and did a security check.

Contract ***5: they provided me with the amount Contract ***2: they provided me with the amount Contract ***8: they advised there was no amount to be paid.

During the course of this week, I received a call from ssda stating cell c handed me over for an amount of R239.

1. Cell C said I had no amounts due for contract *** 2. Cell C did not communicate that there was an outstanding amount yet handed me over.

I now regret renewing my other two lines with them as the service they have given is not professional at all.

I am being told that ssda is going to charge me for everytime they attempt to make contact with me.

Cell C really needs to figure out their processes and their agents needs to be trained as they provided me with incorrect information but were too quick to hand me over for an amount that I was initially told doesn't exist!!!!