1 reviews | Active since Aug 2016
Unsatisfactory Service
<p>This is my first complaint about Cell C, i have never had any issues with my service provider.</p> <p>Whilst everyone laid cimplaints, i always stated...i never had an issue.</p> <p> </p> <p>Only now to be dissapointed with a ****ty service.</p> <p>On Monday 2 of my data lines was down due my account not being paid.</p> <p>When i called the call centre they said the debit had bounced. A month before i had called Cell C and changed my banking details, only to find out that the person I spoke to had only changed the 2 Mobile Contracts and not the 2 Data Contracts, even though i had mentioned I HAVE 4 CONTRACTS.</p> <p> </p> <p>So for about 24 hours i was left stranded with no Data as the 2 Data Lines was suspended.</p> <p>From Yesterday i have a very unstable connection and this morning nothing. I am unable to access my banking due</p> <p>to this poor service or do anything on my phone except make and receive calls.</p> <p> </p> <p>Please advise if my Data Connection will be resolved and how soon.</p> <p>Or should i cancel my contracts and move to Service Provider that will actually value they</p> <p>customers....especially 3 years.</p> <p> </p>
We apologise for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter.
Be assured this will be sorted.
Regards
Cell C | PN
Best regards,
We apologise for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter.
Be assured this will be sorted.
Regards
Cell C | PN
Best regards,
