UNSATISFACTORY SERVICE

I'M TOTALLY DISSATISFIED WITH THE SERVICE WITH CELL C. I ORDERED A LAPTOP CONTRACT ON THE 13/11/2015 OF WHICH DELIVERY WAS EXPECTED ON THE 17/11/2015. I RECEIVED A CALL THE DAY THE DELIVERY WAS SUPPOSED TO BE DONE, BUT GUESS WHAT??!! NO DELIVERY CAME THROUGH. INSTEAD WHEN I FOLLOW UP I WAS TOLD TO CONTACT THE COURIER COMPANY, WHICH I FIND UNACCEPTABLE AS MY BUSINESS IS WITH CELL C AND NOT WITH THEM. HOWEVER I FOLLOWED UP WITH THE COURIER COMPANY ALL TO NO JOY. I WOULD LIKE TO KNOW IF I WILL STILL GET MY DELIVERY OR IF THIS CONTRACT SHOULD BE CANCELLED AND I MOVE TO ANOTHER NETWORK PROVIDER. URGENT FEEDBACK WOULD BE APPRECIATED!!!