1 reviews | Active since Nov 2016
<p>I got a Cell C wifi contract couple of months ago which was a 10 gig day and 10 gig night package for R299 but I got billed R3000. I contacted Cell C to find out why I'm been billed they informed that it's due to the fact that I went over the usage been given. I told them that the sales consultant didn't inform me that this was an open line where I requested for the recording of this. I've been waiting ever since. I've called serval times to follow up and I get told that it's been reviewed to where I'm still been billed R3000 of which I reverse. I then received a call on Friday informing about my bill where I was layed my complaints further with the consultant named Kgaogelo of which she hang up on me. I'm unhappy with the treatment that I'm receiving from Cell C with regards to turnaround time to issue out information and resolve queries such as this, furthermore the rudeness of their consultants to a customer is unbelievable. I'm totally unhappy.</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.