Unresponsive support and wrongful debit from CELL C

This complaint is towards the Cell C fibre department . I was on month 2 month contract for fibre.I moved to a new residence in august so i had to cancel my contract.

I canceled it in the start of July, delayed responses from fibre support, only put the cancellation into effect from 4th of July. -I was billed for R907.01 end of July. (happy with paying a months notice) -I received an invoice for august aswell( i was no longer living at the fibre location) -I queried and the line was cancelled late 15 August. - i was then debited for the full R907.07 end of august - after 6 days a got a response fibre support saying the will pay back R407.07 - Couple of minutes later i got another email, saying oh sorry we will not even be paying the R407.07 this will be deducted from the outstanding Free installation. - i Dont mind paying the installation on my terms - im still waiting on the repayment options for the installation, it was communicated with me that i would get all these options. - I need the money for fuel/food for rest of the month.

I need cell C to pay back the Full R907.07 , and then send me the repayment options on the installation.

I tried my best to resolved the issue with cell C and not use complaint boards.