SM
Steve M
1 reviews | Active since Jul 2015
04 Sept 2018, 11:15
Unresponsive Customer Service.
I have asked for a voice recording of the contract conversation for over a month from Cell C and still have not heard anything from them. Reason I want to make sure I am paying the right amount. Called in several times and getting the same response that they will call within 48 hrs but no call to date.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
04 Sept 2018, 11:26Good morning Steve
We have requested one of our team members to assist. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Sept 2018, 11:26
Official
Good morning Steve
We have requested one of our team members to assist. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Sept 2018, 14:37As per communication, Palesa will revert back.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Sept 2018, 14:37
Official
As per communication, Palesa will revert back.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
07 Sept 2018, 15:13Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply07 Sept 2018, 15:13
Official
Palesa confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
SM
Steve M's updateReviewer Update
07 Sept 2018, 15:48Thank you Palesa. Really appreciate your assistance.
SM
Steve M's update07 Sept 2018, 15:48
Reviewer Update
Thank you Palesa. Really appreciate your assistance.
Cell C's replyOfficial
10 Sept 2018, 11:30Thumbs up to Palesa for the awesome service!
We have forwarded your feedback to Palesa and her superior.
Enjoy your day.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Sept 2018, 11:30
Official
Thumbs up to Palesa for the awesome service!
We have forwarded your feedback to Palesa and her superior.
Enjoy your day.
Regards
Cell C | PN
Best regards,