MC
Marlise C
1 reviews | Active since Jun 2015
08 Jul 2015, 17:58
unresponsive
My bill for last month was almost triple of what it usually is. I phoned to enquire, got a reference number and then silent treatment. Cell c went ahead and debited my account but they never responded to my query on how it is possible to have such a massive bill. Please would you clarify on what exactly i paid for.....
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Replies (1)
Cell C's replyOfficial
09 Jul 2015, 07:40Hello Miss_Marlise,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Jul 2015, 07:40
Official
Hello Miss_Marlise,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Best regards,