1 reviews | Active since Jul 2022
Unresolved issue with an outstanding balance
I have been given a run around at Cell C I paid up the outstanding balance of the contract on 14 April 2022 and sent a email to *** but still it reflects that I still owe the outstanding balance. I have been calling several times to their call center and they will require me to send the proof of payment of which I do provide they even ask for a bank statement proving that I made the payment since I did an EFT, I also provided that but still there issue hasn't been solve, even yesterday on the 20 July 2022 I called them with regards to the issue the agent He will escalate my issue to a team leader apparently they were still busy on calls and I was informed that they will call me but they never did, then I took a liberty to call them again today 21 July 2022 at 11:05 am of which they requested the documents again and I did provide them with the proof of payment they said the team leader will call me since He/She is still in the meeting I am still waiting for the call
'The address "***." in the "To" field was not recognized. Please make sure that all addresses are properly formed.'
'The address "***." in the "To" field was not recognized. Please make sure that all addresses are properly formed.'
'The address "***********." in the "To" field was not recognized. Please make sure that all addresses are properly formed.'. It was an error from my side it was the period at the end of the email address that was causing the error, I hope you received my email. I am looking forward to a speedy response.
Regards,
Vuyani Mkhombo
'The address "***********." in the "To" field was not recognized. Please make sure that all addresses are properly formed.'. It was an error from my side it was the period at the end of the email address that was causing the error, I hope you received my email. I am looking forward to a speedy response.
Regards,
Vuyani Mkhombo