Unresolved Data Issue

Good day <br> <br> I refer to customer service call made to Nomtandazo on Monday 26 October 2015 at 17h21 ***.<br> <br> I lodged a call with your customer care department with regards to my excessive data usage which I was informed would be investigated and that the technical department would get back to me within 2 working days.<br> <br> To date, I have not had as much as a call from any department within Cell C with regards to my request or feedback thereof.<br> <br> In the age where customer service is what drives consumers to support their service providers, I must make it known that I am extremely disappointed in the complete lack of service from Cell C.<br> <br> I will however be utilising social networks and the like in order to express my utter disgust in your non performance to address my issue all the while that I still pay my contract fees.<br> <br> May I suggest that your remedy this issue immediately. I would like to request that your actions in resolving this issue be placed in writing as clearly your word cannot be trusted.<br> <br> Regards<br>