JB
Jody B

1 reviews | Active since Jan 2012

26 Aug 2020, 10:34

UNRESOLVED CASE SINCE JUNE/.JULY

Im doing a follow up on the following Case Number: *** I was advised that my debit order was loaded and everything should be accurate and correct on my account,

Recevied an SMS yesterday that I've once again being migrated from a Pinnacle Account to a Pre-Paid Account,

Please give me accurate feedback

IM SO TIRED OF THE SAME ISSUES EVERY SINGLE MONTH WITH THIS SERVICE PROVIDER HONESTLY HOW DIFFICULT CAN THIS BE

0
Replies (2)
Cell C
Cell C's reply26 Aug 2020, 10:57
Official
Hi Jody

We'll follow up on this matter and assist. Be assured that this matter will be sorted.

You will be contacted and provided with accurate feedback.

^PN




Best regards,

JB
Jody B's update01 Sept 2020, 08:40
Reviewer Update
Since Cell C cannot re-instate an debit order, its just to difficult for them to UNDERSTAND, I've made an EFT payment yet I still dont have my data or airtime loaded on my account,

Its Pathetic that a Service Provider has such POOR CUSTOMER SERVICE, PLEASE PLEASE CLOSE YOUR DOORS, ITS SAD WHAT THE STAFF IS DOING TO THE BRAND,