Unreliable

AGAIN!!!!!!!! I haven’t been using my WhatsApp since last week Wednesday , last night I receive a message from cellc saying that I have used up my WhatsApp data usage ?how ??????????? Please tell me how????? I am sick and tired of this having to call the call center with their agents that are full of bad attitude.

I get my data on the 1st , I stopped using whatsapp on the 3rd and then boom cellc tells me my usage is done !!! ?this is so frustrating every month I need to deal with incompetence. Is it because once we sign those contracts you don’t take us seriously. We are just other customers???

This is when I spoke to the manager last month who had promised me it would not happen again. But here I am again today.